Cold store after sales Service Department

CGS Cold store division maintains a fully equipped and organized after sales service team in each of its branches including Madinah in the Kingdom of Saudi Arabia.

The focus and vision of the after-sales service department is to deliver prompt, cost effective service and maintenance to our clients in order to avoid severe product and equipment damage as well as to keep all refrigeration equipment running at peak design efficiency and performance, also to reduce energy cost normally associated with poor maintained equipment.

Emergency calls Freon & Ammonia

  • 24/7 services

Energy saving

  • How much you can save on your bills
  • We are focusing on Energy saving solutions

Service contracts

  • Supervisory Service Contracts
  • Preventive maintenance with high technologies tools and procedures
  • Oil , refrigerant ,Thermal , vibration Analysis
  • Machines Alignment

Operational contracts

  • Premium solution by providing well trained engineers technicians at the facility to operate and maintain the system, for clients who prefer to
  • Overhauling workshops where we do the overhauling and other services inhouse
  • Genuine OEM Spare parts
  • Consultation and Training

Expertise

Service department technicians are expert technicians and specifically selected for the service environment and are constantly exposed to new and latest developments within the refrigeration industry and are also under constant evaluation and training.

Spare parts

Each service department do stock critical spare parts, and in cases where parts needed to be outsourced each department are well connected with the relevant suppliers in order to obtain the relevant parts in shortest time possible

Service Contracts

CGS understands the specific needs for each of its customers, therefore each service contract is tailor made to suit the customer needs in order to obtain the best effective and economical service schedule.

The service contract criteria are based on the following:

  • Preventative maintenance
  • Predicative maintenance
  • Corrective maintenance
  • Condition monitoring
  • 24/7 On call duty

Plant modification

CGS service department is also capable to do plant modifications and alteration according to customer’s specific requirements